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August 2019 Educ. Program - How to Build Better Bosses (and Earn a Seat at The Table)
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If you are looking to bring a strategic edge to your organization, training and developing effective managers is key.

When: Tuesday, August 6, 2019
11:00 AM - 1:30 PM
Where: American Immigration Lawyers Association
1331 G Street, NW
Washington, District of Columbia  20005
United States
Contact: DC SHRM

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How to Build Better Bosses (and Earn a Seat at the Table)

Presented by Mack Munro
Founder & CEO, Boss Builders

Tuesday, August 6, 2019
11:00 AM - 1:30 PM

RECERTIFICATION CREDIT - This program is approved for 1.5 hours of SHRM and HRCI recertification credit.


Effective managers are key to any organization succeeding.  If you are looking to bring a strategic edge to your organization, training and developing those managers is a key component.  This presentation will show the importance of balancing performance management, strategic goals and initiatives, wants and needs of employees and managers, and tight budgets while working to implement a culture of learning.  The outcome will be managers who are more effective and a workforce that is motivated, educated, and turns over infrequently. 
In this session, participants will learn to proactively initiate (or adeptly respond to a request for) a “management training program.”  Specifically, they will learn techniques to identify need, gather relevant data, leverage performance management, and communicate findings to senior management. They will also learn how to keep a program energized and permanently ingrain it into the organization’s culture, all the while communicating its success in the language of business. 


At the end of this program, you will be able to:

  • Describe how critical thinking and careful diagnosis are key skills for HR professionals to properly develop and communicate a management training strategy. 
  • Discuss guidelines for identifying performance gaps in managers and techniques to remedy them.
  • Develop the skills and ability to communicate the needs, design, process, and results, and how they align with corporate strategic initiatives to senior leadership.



11:00 am - 11:45 am  Lunch and Networking
11:45 am - 12:00 pm Welcome and Announcements
12:00 - 1:30 pm  Program
1:30 pm Closing & Raffles*

*All attendees will receive a raffle ticket at registration. Raffle prizes include copies of the speaker's books, and other HR books!


Mack Munro photoMack Munro is Founder and CEO of Boss Builders and is an experienced speaker, consultant, and coach who has worked with executive and management teams in companies of all types, sizes, and industries. He is the author of How to Be a Great Boss.


He holds a Master of Arts degree in Organizational Leadership from Chapman University and a Bachelor of Science degree in Health Care Management from Southern Illinois University He is a qualified facilitator of the Myers-Briggs Type Indicator® and has also written and developed a number of personality and behavioral assessments and online tools. Mack’s background is primarily in Healthcare, Manufacturing, Consulting, Information Technology, Entrepreneurship, Leadership & Management, and Marketing. His typical clients come from these areas.

Prior to starting his company, Mack created training and professional development programs at U.T. Medical Group, Inc. in Memphis, TN, Holy Cross Hospital in Silver Spring, MD, and Contract Services Association of America in Arlington, VA. Mack has been an adjunct Professor of Business and Management at Vincennes University in Bremerton, WA and Crichton College in Memphis, TN. He a retired United States Navy dental technician who served tours in Australia, Guam, Long Beach, California, and Bremerton, Washington. Mack’s clients include Pratt & Whitney, UTC Research, Qualifacts, Premier Medical Group, Munters Corporation, COCC, CU Direct, numerous Federal agencies, and all 4 branches of the United States Military.

In addition to his latest book on management development, Mack is also the author of: How to Win at Performance Management and 11 other business books. He has been featured as a career expert on radio, television, and printed and electronic media, including a monthly column in Men’s Fitness magazine. Mack hosts two popular podcasts:  HR Oxygen geared towards the overworked, overstressed, overwhelmed, and under-appreciated HR professional, and The Boss Builder Podcast, aimed at newly-promoted supervisors.



$40 Members 
$75 Non-members

Registration includes lunch.

Refund Policy:  Refund requests must be made via email to  No refunds will be provided for this event after August 1.

Thank you to our 2019 Program Sponsors:

Kronos     Potomac Companies, Inc. - Helping Employers Manage the Future of Health Care - 25+ Years