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February 2019 Educ. Program - Thriving in Conflict
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How can we move beyond the inertia that results from constant conflict?

When: Tuesday, February 19, 2019
8:30 - 10:45 AM
Where: American Immigration Lawyers Association
1331 G Street, NW
Suite 300
Washington, District of Columbia  20005
United States
Contact: DC SHRM

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Thriving In Conflict

Presented by Doug Johnston
Chief Impact Officer, Impact4Results, LLC

Tuesday, February 19, 2019
8:30 am - 10:45 AM

RECERTIFICATION CREDIT - This program is approved for 1.5 hours of SHRM recertification credit. This program is pending approval for 1.5 hours of HRCI recertification credit.


Do you like conflict? If you’re like most people, your answer is a resounding “No.” We are hard wired to avoid conflict. We’re taught that conflict is something that should be remediated, ducked, dodged, and beaten out like a forest fire.

Yet we are in conflict every day. We usually equate conflict with interpersonal conflict, which is, of course, one of the significant ways we experience conflict. What we miss are the more subtle ways we’re in conflict. For example, we can be in conflict with our work environment, with societal norms, with expectations of ourselves or others, and with competing goals. We can even be in conflict with ourselves – and that’s the hardest kind of conflict to recognize and resolve.

All these ways we experience conflict grind away at us every day, sapping our energy and blurring our focus.

Session Goals

In this session you will take away:

  1. A better understanding of what it means to be in conflict
  2. A way to see conflict when it is happening
  3. A different perspective on how conflict can be converted to an opportunity
  4. New tools to use when talking about and dealing productively with conflict


8:30 - 9:00 am  Continental Breakfast and Networking
9:00 - 9:15 am Welcome & Announcements
9:15 - 10:45 am  Program

Program will conclude with a raffle drawing! Prizes include a gift basket from Red Door (Elizabeth Arden) and several books on assorted HR topics! All attendees will be entered in the drawing!


Doug Johnston

Doug’s clients say he has the ability to make the complex simple and applicable. He engages people in the “real topics,” creates a safe and dynamic environment, and ultimately helps professionals and organizations grow.

Doug is a tenured executive who has worked for a range of organizations from Fortune 500 companies to entrepreneurial start-ups. He provides a breadth of perspective on the topics and issues all organizations face. Clients praise his ability to engage a variety of audiences from executive suite leaders at public companies to those on the front lines who are working each day to deliver greater results.

He struck out on his own 15 years ago as a trusted advisor, facilitator of action, and speaker on strategic and leadership topics. During that time, he has worked with more than 10,000 professionals in several hundred companies in a full range of industries. He is a published author of the book Exponential Leadership, Formulating YOUR Impact a business novel that provides a unique story about leadership and a framework to help any leader formulate greater impact.


$40 Members 
$75 Non-members

Refund Policy:  Refund requests must be made via email to  No refunds will be provided for this event after February 12.