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March 2018 Education Program - The ADA: Requests for Reasonable Accommodation
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When: Monday, March 26, 2018
11:00 AM - 1:30 PM
Where: Partnership for Public Service
1100 New York Avenue, NW
Suite 200 East
Washington, District of Columbia  20005
United States
Contact: 443.966.3872 x151

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The ADA: Understanding and Using The Interactive Process to Make Informed Decisions about Requests for Reasonable Accommodation

presented by
Sharon Rennert
Senior Attorney Advisor, ADA/GINA Division, U.S. Equal Employment Opportunity Commission

March 26, 2018
11:00 am - 1:30 pm

About the Program

This session will examine the “interactive process,” the process of responding to and evaluating a request for reasonable accommodation.  This session will break down the process and examine the types of questions to be directed to the individual making the request as well as supervisors and health care providers.  The focus will be on how to conduct an interactive process that gets you the information you need to make an informed decision consistent with the legal requirements of the ADA.  Bring your questions as Ms. Rennert wants to hear from you about your problems and experiences.

Three Learning Objectives:

  1.  When to recognize that a request should be handled under an employer’s own program rather than as a request for reasonable accommodation.
  2. Why the interactive process works best when an employer seeks individualized information rather than using a uniform approach for all requests.
  3. Review issues such as understanding exact reason accommodation is being requested and what period of time an accommodation is needed, as well as use of a trial period to test out accommodations. 

About the Presenter

Sharon Rennert is the senior member of the EEOC’s ADA/GINA Division, having joined the Division in January 1992.  Ms. Rennert develops the Commission’s policy interpretations of the ADA, and has worked on almost every ADA policy guidance and fact sheet issued by the Commission.  She also specializes in providing private and public sector employers with practical approaches to ADA compliance.

Ms. Rennert wrote the EEOC’s guidance on reasonable accommodation and offers particular expertise on this central requirement of the ADA.  She drafted the Commission’s 2016 resource document on leave as a reasonable accommodation.  She also wrote the ADA guidance on performance and conduct issues and has helped thousands of employers in addressing difficult situations in these two areas.  Ms. Rennert was involved in the EEOC’s development of regulations implementing the ADA Amendments Act of 2008.  She regularly consults with EEOC investigators and attorneys on ADA charges and litigation and works with EEOC administrative judges and federal sector attorneys on Rehabilitation Act appeals.  Ms. Rennert also has played a key role in developing technical assistance materials on the Genetics Information Nondiscrimination Act (GINA).  Ms. Rennert has written and delivered ADA and GINA training programs for EEOC staff, in addition to conducting numerous seminars and workshops for attorneys, human resources professionals, federal personnel, law enforcement agencies, risk management personnel, and persons with disabilities.

Ms. Rennert received her law degree, with honors, from New York University School of Law and she is a member of the Order of the Coif, a national honor society for top law school graduates.  

This program has been approved for 1.5 hours of SHRM and HRCI recertification credit.


11:00 - 11:45 am  Lunch and Networking
11:45 - Noon  Welcome and Announcements
Noon - 1:30 pm  Program

Refund Policy:  Refund requests must be made via email to  No refunds will be provided for this event after March 15.

Raffle: A raffle will be held at this event to benefit the SHRM Foundation. Tickets are priced at 5 tickets for $10.  The prize is a Beauty & Wellness Box valued at $75.  All proceeds benefit the SHRM Foundation.